Grublogger Frequently Asked Questions

	Frequently-Asked Questions
	I want to collect in person. Where is Grublogger?	The Grublogger workshop is deep in the Surrey countryside, a few miles from Gatwick, but not all that easy to find. Visitors are welcome (there's usually a cup of coffee or a cold drink in the fridge) but it really is best to visit by arrangement, in which case we can email or fax detailed instructions. For pictures of our humble establishment, click here.
	Is the online ordering process secure?	Grublogger Limited uses PayPal technology for its straight-forward ordering process. This is super-simple if you are already a PayPal user, very easy-to-use even if you have never used it before, reputable as a worldwide financial service, versatile in being able to accept payment via almost any credit/debit card, and very secure. If you have an email address, Grublogger can send you a PayPal 'invoice' (which you don't have to pay of course) and if you choose to pay it you designate a credit/debit card and it just happens. Grublogger gets a notification that the payment has been received and ships the goods. Very neat.
	What about conventional telephone ordering?	We can take payment by any credit card or debit card over the telephone. It is not safe to order by sending your credit card details via email.
	How do I find what Grublogger has actually got?	The menu on the left-hand-side, 'Jaguar Parts', categorises our stocks into 9 main areas. We also have an Index facility as a pull-down menu, where you can find specific items (sometimes it is not clear whether a petrol tank for example should be under 'Interior', 'Engine Compartment', or 'Body Panels'; this is the way to short-cut that dilemma.
	I want to find a part by reference to a specific Jaguar part number.	We provide a Search facility where you can enter a description, or even a Jaguar Part Number. We cannot guarantee a result, but often this will get you right where you want to be.
	I can't find the parts I want to order?	Most of the parts we sell are not listed on our web site so, if you can’t see the parts you need, we will be happy to assist you in identifying and ordering your parts. You can call us on 07771 508614 with your enquiry, or contact us via one of the menu options on the left. Please help us to help you by having your vehicle details, including the VIN (chassis) number, if possible.
	Can I see a more detailed picture of the parts I am interested in?	Yes, by arrangement. We have a special page where we can put specific pictures at a larger size and resolution than our usual listings. Sometimes a customer wants a close look at something and so, rather than sending pictures via email attachments, which sometimes get rejected because of their large size, we now put the pictures on this page. To have a look at what's there now, click here. You will understand that this is a labour-intensive task, so we will do this for established customers or for prospects who are clearly serious about non-trivial items.
	Does Grublogger deal through eBay?	Yes, we have an eBay shop called Grublogger-Limited - click here to visit. We often sell wheels, wings - fast-moving or bulky stuff which is not easy to store - via eBay.

Frequently-Asked Questions

I want to collect in person. Where is Grublogger?

The Grublogger workshop is deep in the Surrey countryside, a few miles from Gatwick, but not all that easy to find.
Visitors are welcome (there's usually a cup of coffee or a cold drink in the fridge) but it really is best to visit by arrangement, in which case we can email or fax detailed instructions.
For pictures of our humble establishment, click here.

Is the online ordering process secure?

Grublogger Limited uses PayPal technology for its straight-forward ordering process. This is

super-simple if you are already a PayPal user,
very easy-to-use even if you have never used it before,
reputable as a worldwide financial service,
versatile in being able to accept payment via almost any credit/debit card, and
very secure.

If you have an email address, Grublogger can send you a PayPal 'invoice' (which you don't have to pay of course) and if you choose to pay it you designate a credit/debit card and it just happens. Grublogger gets a notification that the payment has been received and ships the goods. Very neat.

What about conventional telephone ordering?

We can take payment by any credit card or debit card over the telephone.

It is not safe to order by sending your credit card details via email.

How do I find what Grublogger has actually got?

The menu on the left-hand-side, 'Jaguar Parts', categorises our stocks into 9 main areas.
We also have an Index facility as a pull-down menu, where you can find specific items (sometimes it is not clear whether a petrol tank for example should be under 'Interior', 'Engine Compartment', or 'Body Panels'; this is the way to short-cut that dilemma.

I want to find a part by reference to a specific Jaguar part number.

We provide a Search facility where you can enter a description, or even a Jaguar Part Number. We cannot guarantee a result, but often this will get you right where you want to be.

I can't find the parts I want to order?

Most of the parts we sell are not listed on our web site so, if you can’t see the parts you need, we will be happy to assist you in identifying and ordering your parts.

You can call us on 07771 508614 with your enquiry, or contact us via one of the menu options on the left. Please help us to help you by having your vehicle details, including the VIN (chassis) number, if possible.

Can I see a more detailed picture of the parts I am interested in?

Yes, by arrangement. We have a special page where we can put specific pictures at a larger size and resolution than our usual listings.
Sometimes a customer wants a close look at something and so, rather than sending pictures via email attachments, which sometimes get rejected because of their large size, we now put the pictures on this page. To have a look at what's there now, click here.
You will understand that this is a labour-intensive task, so we will do this for established customers or for prospects who are clearly serious about non-trivial items.

Does Grublogger deal through eBay?

Yes, we have an eBay shop called Grublogger-Limited - click here to visit.

We often sell wheels, wings - fast-moving or bulky stuff which is not easy to store - via eBay.